Frequently Asked Questions
• Is PAWsitiviely Sweet Bakery licensed?
Yes! All treats are registered and licensed.
• What type of analysis is performed on the treats?
They are tested for a guaranteed analysis. It calculates the crude fat, moisture, fiber, and protein.
• Do the treats contain artificial flavors, preservatives, colors, or fillers?
No! We use only high-quality, natural ingredients that are healthy for dogs.
• Are all the ingredients listed on the label?
Yes. Each label clearly states all the contents of the treats. There are no are hidden ingredients.
• What are human-grade ingredients?
We only use ingredients that are consumable by humans and purchased locally.
• What is the shelf life of the treats?
Although it varies with each treat and how they are stored, the average life is at least 6 months. Keep in mind that all our products are all natural and should be kept at room temperature, away from humidity.
• What is your privacy policy?
Your personal and contact information is safe. We do not sell or share your info in any way with anyone else.
• How secure are online payments?
The PayPal and Square sites is highly secure, using industry-leading technology (such as SSL) and automatically encrypts your confidential information.
• Do you charge sales tax?
We are required to collect state sales tax on each purchase for all treats and goods on our site.
• Do you accept returns?
We guarantee all food and treats for freshness. Please contact us within 7 days of receipt for a replacement product.
• What type of payment methods are available?
Debit cards and credit cards are accepted.
• When will you ship my order?
We strive to ship all orders within 3-5 business days. If you need a rush shipment, please contact us prior to placing the order at 210-446-7466.